Who we are
THE LOOMJAY is a modern Sri Lankan clothing brand dedicated to delivering stylish, comfortable, and high quality fashion for everyday wear. Inspired by local craftsmanship and contemporary trends, we carefully design and curate collections that suit modern lifestyles.We believe fashion should feel good, look great, and last long. That’s why we focus on premium fabrics, attention to detail, and reliable quality in every piece we offer. From casual essentials to trend driven styles, THE LOOMJAY is made for those who value both comfort and confidence.
At THE LOOMJAY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
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Personal details (name, email address, phone number, shipping/billing address)
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Order and payment-related information (processed securely via payment gateways)
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Account information (if you create an account)
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Device and usage data (IP address, browser type, pages visited)
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2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you about orders, updates, and support
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Improve our website, products, and services
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Send promotional offers (only if you choose to receive them)
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Prevent fraud and ensure secure transactions
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3. Payment Security
All payments are processed through secure and trusted payment gateways. We do not store your card details on our servers.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with trusted partners only when necessary to:
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Deliver your orders (courier services)
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Process payments
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Maintain website services (hosting, analytics)
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All partners are required to protect your information.
5. Cookies & Tracking
We use cookies to:
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Improve website performance
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Remember your preferences
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Analyze traffic and user behavior
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You can disable cookies in your browser settings if you prefer.
6. Data Protection
We take reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. While no online platform is 100% secure, we follow best practices to safeguard your information.
7. Your Rights
You have the right to:
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Request access to your personal data
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Ask us to correct or delete your information
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Unsubscribe from marketing emails at any time
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.