Terms & Conditions

Welcome to THE LOOMJAY. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian. We reserve the right to update these Terms & Conditions at any time without prior notice.

2. Products & Availability

    • All products are subject to availability.

    • We reserve the right to limit quantities or discontinue products at any time.

    • Product images are for illustration purposes; actual colors and details may vary slightly due to screen differences.

3. Pricing & Payments

    • All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.

    • Prices may change without prior notice.

    • Payments must be made using the payment methods available on our website.

    • We reserve the right to cancel orders in case of pricing errors or suspected fraud.

4. Orders & Order Confirmation

    • Once an order is placed, you will receive an order confirmation message or email.

    • We reserve the right to accept or reject any order at our discretion.

    • Order details must be accurate. We are not responsible for delivery issues caused by incorrect information provided by the customer.

5. Shipping & Delivery

    • Delivery times are estimates and may vary depending on location.

    • We are not responsible for delays caused by third party couriers, weather, or unforeseen circumstances.

 

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy. Please review that page for full details.

7. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of THE LOOMJAY and may not be copied, reproduced, or used without prior written permission.

 

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